FAQs
How long does shipping take?
We ship orders within 24 hours (excluding weekends/holidays). Delivery typically takes 1–2 business days, depending on your location. You’ll receive tracking info via email.
What age do I need to be to order from your store?
You must be 18 or older (21+ in some regions) to purchase any vape products from our store. We take age verification seriously and comply with all legal requirements.
Can I return or exchange my vape product?
Due to hygiene and safety concerns, we do not accept returns on used vapes or e-liquids. However, if your item is faulty or damaged upon arrival, we offer easy replacements. Contact our support team within 7 days of delivery.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Apple Pay. Your payment is 100% secure with SSL encryption.
Do you offer discreet packaging?
Absolutely! All orders are shipped in plain, unbranded packaging for your privacy.
How often should I change my vape coil or pod?
Typically every 1–2 weeks, depending on usage. A burnt taste or reduced vapor production are signs it’s time to replace it.